When should AI have a role in mental-health support, and where should we draw the line?

AI is already changing how people seek advice, companionship, and support. But when mental health enters the picture, things get a lot more complicated.

In commemoration of World Mental Health Day, join us for this Off-Script bringing together builders, researchers, and frontline practitioners working at the intersection of AI and mental health.

Hear how the same questions look from different sides of the space, then join the conversation yourself:

"Is imperfect AI support better than no support at all?""Could AI eventually do some parts of mental-health support better than humans?"

Come curious and open to different perspectives.

More About the Sharings

Leanne Tan (Data Scientist, GovTech AI Practice) will share on “Behind VEILED-SH: How Do We Know When AI Responds Well to Distress?”

When someone says they're struggling, they don't always say it directly. Slang, coded language and indirect expressions can make it difficult for AI systems to recognise when someone may actually need support. On top of that, the "right" response can be extremely subjective and contextualised.Leanne will share the thinking behind VEILED-SH, a Singapore-context benchmark developed with MOHT to evaluate how AI responds to indirect expressions of self-harm and suicidal distress. Hear what the team learnt from working with mental-health practitioners, why even experts don't always agree on what the “right” response looks like, and what that means for evaluating AI in such a sensitive space.

More information to come soon, keep a lookout!👀

More About the Speakers

Leanne Tan is a Data Scientist with GovTech Singapore's AI Practice, where she works on Responsible AI, with a focus on AI safety and Evals. Her work includes developing tools and benchmarks to assess and safeguard LLMs and their applications, spanning contextual evaluations, LLM judges, and multilingual guardrails.

More About the Series

Off‑Script is a conversation series by that brings together practitioners to explore ideas at the intersection of technology, design, and society. Through candid dialogue, live feedback, demos, and shared experiences, the series creates space for thoughtful exchange beyond slide decks.

Get involved: Lorong AI | Speaker Sign-up | WhatsApp Community | LinkedIn | X