Product thinking doesn’t live in the product org. It lives wherever someone decides what an experience should feel like — and that includes the teams most people never think to call “product.” The office you walk into. The policy that meets you on your hardest day at work. The app setting that finally makes a screen readable. In this session, leaders from Employee Relations, Workplace, and Data Science make the case that they’ve been shipping products all along. They’ll get specific about who their users really are, how they hear from the people whose needs are easiest to overlook, and what it