AI Customer Success Night #3 w/ Paddle & Causaly

Whether you're a CSM, a CS leader, or somewhere in between — join us for an evening built around one question: how do you actually use AI agents in your day-to-day CS work, without it feeling like another tool to manage?

We're bringing together CS practitioners to share what's working, what isn't, and what's genuinely worth your time.

What to expect:

• 👋 Welcome & introductions

• 🎙️ Talks & demos — real CS use cases with Dust agents, from people doing the work

• 🔗 Networking — meet the people in the room; you're not figuring this out alone

Speakers:

• Gianna Gard — AI Deployment Strategist @Dust

• Kirsty Jarvis — Director of Customer Success @Paddle

• Loyd Vidal — Global Head of Customer Experience @Causaly

No theory. No pitch decks dressed up as insights. Just honest conversations about where AI is actually moving the needle in Customer Success — and what to try next.